Why should I use MediaFunnel?

MediaFunnel is designed for companies, organizations, academic institutions or anyone who would like to have more than one person contribute to a Twitter stream or multiple Twitter streams. MediaFunnel lets you establish Publishers, who have permission to create and publish tweets, and Contributors who are able to create tweets and submit them for review by Publishers. It’s editorial control made easy. You can also monitor for tweets mentioning your username, create stockpile of tweets and posts for future use, schedule tweets and assign tweets to another user for follow up. Plus you can track the performance of your links with automatically shortened URLs from Bit.ly or BudURL.

MediaFunnel is in Beta, can I still try it?

YES! We’re in a public Beta, which means that anyone can sign up and that you don’t need a special invite. We want your input and want to make it easy for you to try it out. Just click on “Try it” on the homepage.

How do I add my Twitter credentials to MediaFunnel so it can post tweets to my account?

Just click on “Settings” in the upper right corner and then on “Manage Accounts, Credentials and Scheduler.” You can choose to add your credentials using Twitter’s Oauth technology or by just typing them into MediaFunnel. Make sure you are logged into the Twitter account that you want to add when you use Oauth.

What is an Administrator, Publisher and Contributor?

The Administrator is the person who set up the MediaFunnel account. This person has permissions to add users to the account and to review and publish tweets. Publishers have the ability to review and publish tweets. Contributors can add tweets to the review queue, but cannot publish tweets.

How do I add more users to my account?

Click on “Settings ” in the upper right, then “Add MediaFunnel Users and Manage Roles.” From this page you can add or delete users as well as change their roles (Contributor vs. Publisher).

How do I set up the Scheduler?

Click on “Settings” in the upper right and then on “Manage Accounts, Credentials and Scheduler.” Click on “Active” or “Inactive” in the “Scheduler” column. From this page, you can use the drop down menus to select the days, times and interval that you want for publishing tweets.

Why do I get a loading message when I click on a tab?

In order to bring you the most up-to-date tweets, you will experience about 2 seconds of loading when you click on a new tab.

Does MediaFunnel shorten URLs?

Yes! And it does so automatically. Just type in your message, paste your long URL and hit submit. Your URL will automatically be shortened. If it so happens that your post is too long even after your URL is shortened, you’ll get a message allowing you to edit it.

Does MediaFunnel track URL clicks?

Yes again! MediaFunnel is integrated with Bit.ly and BudURL, so the clicks on your automatically shortened URLs can be tracked with your Bit.ly or BudURL account. To set this up, you’ll first need to sign up for a Bit.ly account here or a BudURL account here. Then in TweetFunnel, click on “Settings” in the upper right and then on “Manage Accounts, Credentials and Scheduler.” Then click on “Not Added” in the “Track Bit.ly URLs” or “Track BudURLs” column. Enter your Bit.ly or BudURL info here and your stats from links posted with TweetFunnel will display on your Bit.ly or BUDUrl account.

What does the “Publish” button do?

As a Publisher, you have the option to “Publish Now.” Hitting this button when you have a tweet in the box will publish the tweet immediately to your Twitter stream.

What does the “Schedule” button do?

As a Publisher, you have the option to “Schedule.” Hitting this button when you have a tweet in the box will put the tweet into your scheduled queue. Tweets in the “Scheduled” tab will go out at the interval you have selected with the scheduler.

What does the “Hold” button do?

As a Publisher, you have the option to “Hold.” Hitting this button when you have a tweet in the box will put the tweet into your “Hold” tab. This tab is great for stockpiling evergreen tweets to publish with the scheduler.

What does the “Submit” button do?

As a Contributor, your only option for adding tweets is “Submit.” Hitting this button when you have a tweet in the box will put the tweet into the “Review Queue” tab and the Publisher(s) on your account can then edit it and/or schedule it for publishing. The Publisher will also receive an email that the tweet has been added.

Can I edit tweets once I have submitted them?

You can edit tweets that are in your “Hold” or “Review Queue” tabs. Once a tweet has been scheduled or published, it cannot be edited, but it can be deleted. If you’d like to post an edited version of a tweet in the “Scheduled” tab, copy the tweet, delete it, paste it as a new tweet and make your edits.

What is the Assign functionality?

Sometimes a tweet will come through that you don’t know the answer to. In a case like this, you can click on “Assign” next to the tweet, which will bring up a box. In this box you can select to whom you’d like to assign the tweet and add notes about why. Once completed, it will send an email to the person to whom you’ve assigned the tweet notifying them that they need to take action.

Can tweeters be identified in their posts?

Yes! You can identify who’s tweeting by using the cotags built in to MediaFunnel. Go to “Settings” then to “Manage MediaFunnel Users and Roles.” Then click on an individual user and add their initials as their cotag. This will add a user’s initials to the end of the each of their posts like this: Example post ^TF.

How can I tell MediaFunnel about a bug I found or a feature request?

There are four ways you can get in touch with us:

What’s next for MediaFunnel?

You guessed it — we still have more features in the works. We’ve already implemented new features like multiple accounts, search and URL tracking, but we also have some top secret functionality in the works that you won’t find anywhere else. Stay tuned for more info.