MediaFunnel Roles

Multiple User Roles

MediaFunnel supports administrator, publisher, contributor and guest roles. Contributor and guest tweets and posts go into a review queue so that editorial control can be applied.

MediaFunnel Accounts

Multiple Account Support

MediaFunnel supports multiple Twitter and Facebook accounts and also has an All Accounts tab. A single post can be submitted to multiple social media accounts simultaneously.

MediaFunnel Accounts

Works When Twitter Isn’t Working

Because it caches tweets, MediaFunnel is not dependent on Twitter being available for its internal tweet workflow to function. Your team can continue to author tweets until Twitter becomes available.

Mobile Tweeting and Posting

Mobile Tweeting and Facebook Posting

Users can tweet or post from via email or via SMS. Mobile tweets from contributors will be placed in an editorial review queue

Time Release Tweeting and Posting

Time Release Tweeting and Posting

Release tweets at defined intervals over the course of a defined release window.

Tweet and Post Scheduling

Tweet and Post Scheduling

Schedule a tweet or a post to be published on a specific day and at a specific time.

Tweet and Post Assignment

Tweet and Post Assignment

Assign tweets to specific TweetFunnel users for issue handling or inquiry follow up. Users have an On Duty flag to indicate whether they are available to accept tweets. Internal only notes can be added when assigning a tweet.

Tweet and Post Assignment

Saved Searches

Create search terms and save them for reuse.

Brand Monitoring

Brand Monitoring

Set up background Brand Monitoring based on keywords, mentions, direct messages and more.

Email and SMS Alerts

Email and SMS Alerts

MediaFunnel has flexible alert scheduling for Brand Monitor terms. User can be alerted via email or SMS text. An alert interval can be defined per alert.

Cotag

Per Account Cotag Activation

Cotags allow you to personalize your tweets and posts by including contributors’ initials. Cotags can be enabled by Twitter or Facebook account.

URL Shortening

URL Shortener Integration

Integrate MediaFunnel with your bit.ly or your bud.url account

Salesforce Tweet to Lead

Salesforce.com Integration

Set up Tweet-to-Lead to turn tweets into new Salesforce leads. Assign inquiries to your sales team right inside the application that they work in all day. Works with all versions of Salesforce.com except for the Contact Manager edition.

Guest Posting

Guest Tweeting and Posting

Place a widget on your site that allows your audience to contribute to your Twitter stream(s) or your Facebook Pages. All Guest tweets and posts must be approved by a MediaFunnel administrator.